At Stylo Stitch, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our application or services. By accessing or using our application, you agree to the practices described in this Policy.
1. Collection of Information
- Personal Information: Name, contact number, email address, residential/delivery address.
- Service-Related Information: Fabric collection details, stitching preferences, garment measurements, design requirements, and delivery instructions.
- Payment Information: Securely processed via third-party gateways (we do not store card/bank details).
- Device & Usage Information: IP, browser, device identifiers, usage patterns, cookies.
- Communication Data: Emails, calls, chat history, queries with support.
2. Representation and Warranties
- Information shared is accurate, complete, and lawful.
- No third-party rights or laws are violated.
- Consent is obtained if information belongs to another individual.
3. Purpose and Use of Information
- To provide tailoring, stitching, alteration, and delivery services.
- To process orders, payments, and logistics.
- To enhance user experience and provide recommendations.
- To communicate updates, offers, or changes.
- To showcase stitched garments (without personal identifiers) on social platforms, website, campaigns.
- For legal compliance and dispute resolution.
4. Sharing of Information
We do not sell or rent your data. Information may be shared with:
- Service Partners: Delivery/logistics/tailoring staff.
- Payment Gateways: For secure transactions.
- Legal Authorities: If required by Indian law.
- Affiliates/Vendors: For enhanced services under confidentiality.
- Marketing: Garment images (without identifiers) for promotions.
5. Data Retention
Data is retained only as long as required for services, legal obligations, or disputes. Post fulfillment, data is securely deleted or anonymized.
6. Cookies and Third-Party Links
- Cookies help enhance user experience and track patterns (optional to disable).
- External links are governed by their own privacy policies.
7. Protection of Information
We use secure servers, encrypted communication, limited data access, and regular audits to protect your data, as per IT Rules 2011.
8. Opt-Out & Data Withdrawal
- Opt-out of promotional messages anytime.
- Request data correction/deletion by contacting us.
- Withdrawal may limit service availability.
9. Grievance Redressal
Grievance Officer: Paresh Tarsariya
Email: stylostitchtailor@gmail.com
Phone: +91 96648 45010
Address: Surat, Gujarat, India
10. Updates
Policy may change due to technology, legal updates, or service needs. Continued use implies acceptance.
11. Governing Law
Subject to Indian law (IT Act 2000, DPDP Act 2023). Jurisdiction: Ahmedabad, Gujarat.
12. Use by Children
Services are not for users under 18. We do not knowingly collect minors’ data.
13. Additional Provisions
- By using our app, you consent to this policy.
- International transfers (if any) will comply with Indian laws.